The right word doesn’t just describe your trouble — it decides how much of the sky and how many people are yours to command.
Radio words are a ladder. A plain priority request asks for help without declaring anything. PAN-PAN is the urgency call — a real problem, not yet grave. MAYDAY is distress — grave and imminent danger. Each rung obliges controllers to do more, and unlocks more authority for you.
Under it all sits one hard rule that outranks even ATC: if your collision-avoidance system commands a manoeuvre, you fly the manoeuvre — because it is the only instruction built from the real-time geometry of both aircraft.
build the call — slide the severity, add what ATC and SAR need
the transmission
what this level unlocks from ATC
the rule that outranks ATC — a TCAS resolution advisory
You’re level at flight level 350. Two instructions arrive in the same second. Which do you fly?
Pick the rung that matches the actual danger, then say the standard things so controllers and search-and-rescue can act without asking twice. Each signal is spoken three times.
escalation ladder means you get
priority request help wanted, no emergency handling "as able"
PAN-PAN (x3) URGENCY safety affected, not yet grave priority + coordination
MAYDAY (x3) DISTRESS grave & imminent danger absolute priority + authority
what to transmit (a workable order):
[signal x3] - [who you're calling], [your callsign],
nature of the emergency,
present position and level,
intentions (what you're going to do),
souls on board, # people, for rescue planning
fuel remaining. # endurance in TIME, not pounds
the override rule:
TCAS resolution advisory > conflicting ATC instruction
fly the RA -> announce "TCAS RA" -> when "clear of conflict",
return to the clearance and report.
| Say… | When… |
|---|---|
| Priority request | You want quicker handling but there’s no real hazard — a minor snag, a passenger who needs to be met. |
| PAN-PAN | A genuine problem affects safety but you are not (yet) in grave danger — a single system failure you’re managing, a medical case that is stable. |
| MAYDAY | Grave and imminent danger — fire, engine failure with limited options, loss of control, imminent ditching. When unsure between PAN-PAN and MAYDAY, err up. |
| The trade-off | Under-declaring costs you priority and authority you may urgently need; you can always upgrade PAN-PAN to MAYDAY, so it’s never worth downplaying real danger. |
An interviewer asks: “Number-two engine fails and you see smoke. Walk me through the call.” A strong answer flies first, then declares at the right rung: “MAYDAY, MAYDAY, MAYDAY, Denver Center, Speedbird 42, number-two engine failed with smoke in the cabin, overhead Pueblo flight level 350, diverting Colorado Springs, request descent and vectors, 148 souls on board, 2 hours 10 minutes fuel.” That single call gives ATC the nature, your intentions, and the two numbers rescue needs — and it claims absolute priority plus the authority to deviate as the emergency requires. If, mid-diversion, TCAS commands “DESCEND” while ATC has just said “climb,” you follow the RA, call “TCAS RA,” and rejoin the clearance once clear.
Check yourself
A cargo-hold smoke warning has just illuminated and you elect to divert immediately. Which call fits?
TCAS orders “CLIMB” the instant ATC clears you to descend for traffic. What do you do?