The same room, sold cheap to some guests and dear to others, without letting the dear ones buy the cheap rate.
A hotel earns on RevPAR — revenue per available room — and RevPAR = ADR × occupancy. Raise the rate and you sell fewer rooms; drop it and you sell more but for less. One price forces you to pick a single point on that trade.
Yield management does better by charging different guests different prices. Business travelers will pay a lot and book late; leisure travelers pay little but book early and stay flexible. Fences — advance-purchase, a minimum length of stay, closed-to-arrival — let the leisure guest reach the cheap rate while keeping the business guest out of it.
Every guest has a hidden willingness to pay. One price serves only the guests above it, at that price — leaving two piles of money behind: guests who'd have paid more, and guests who'd have booked for less.
RevPAR = ADR × occupancy (revenue per available room)
Single best rate ~ $159
rooms sold 93 of 100 occupancy 93%
RevPAR = 159 × 0.93 = $147.9
Two fenced rates
business $280 × 36 rooms = $10,080 (flexible, books late)
leisure $120 × 64 rooms = $ 7,680 (14-day advance + 2-night min)
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revenue $17,760 over 100 rooms
RevPAR = $177.6 occupancy 100% ( +20% vs one price )
Remove the fence
business defects to the $120 rate:
36 rooms × ($280 - $120) = $5,760 drains away
RevPAR collapses to $120
The fence isn't the discount — it's the wall that stops the high-payer from walking through the discount door.
| Fits when | Because |
|---|---|
| Fixed, perishable capacity | Tonight's empty room earns nothing tomorrow — better to fill it cheap than not at all. |
| Segments differ in willingness to pay and in behaviour | The behaviour difference (, flexibility) is what a fence can key on. |
| You can build a credible fence | Advance-purchase, min-LOS, or closed-to-arrival must actually deter the high-payer. |
The trade-off: fences add friction and can feel unfair; price them and gate them so leisure guests feel served, not fleeced, and so business guests see the flexible rate as worth its premium.
A 100-room hotel expects a busy Tuesday. At its best single rate of about $159 it fills 93 rooms for a RevPAR of $147.90 — and leaves seven rooms dark rather than discount everyone to fill them. Instead it posts a flexible $280 rate that late-booking business guests accept, and a $120 rate fenced behind a 14-day advance purchase and a two-night minimum that only flexible leisure guests will meet. Business takes 36 rooms, leisure fills the other 64, the house sells out, and RevPAR climbs to $177.60 — a 20% lift on the same building. In an interview, the tell is that you can name the fence, not just the discount, and explain why the business traveler won't climb over it.
Your $120 advance-purchase rate is selling well, but revenue is flat and you notice last-minute corporate bookers grabbing it. What's the fix?