Outbound client certificate expired

On-call incidentMedium35 minStripe style

Your task

Your service connects OUTBOUND to a bank partner's API using a client certificate the partner issued you for mTLS. At 00:00 UTC all calls to the partner start failing with TLS handshake errors; the partner's logs (they shared) say 'client certificate expired.' Your monitoring watches the partner's SERVER cert expiry and the partner's endpoint is healthy and serving. Your own public-facing leaf certs are all fine and freshly renewed. The partner integration has worked untouched for a year. How do you triage and mitigate?

It covers

  • Client cert
  • Outbound mtls
  • Expired client credential