Login success rate crashes
Your task
Your login-success rate dashboard drops from 92% to 38% over 20 minutes while total login attempts spike 30x. The auth-service logs show requests hitting POST /login with thousands of distinct email addresses, each tried 1-2 times, from ~4,000 distinct residential IPs. Support tickets are starting: a handful of users report being locked out, and two report 'someone logged into my account.' No deploy went out today. You're on call for the identity team. How do you triage and respond?
It covers
- Account takeover
- Rate limiting
- Auth