Anycast route withdrawal

On-call incidentHard40 min

Your task

Your edge runs anycast: the same VIP is announced from multiple POPs, and BGP/ECMP steers users to the nearest one. After draining one POP for maintenance (you stopped announcing its routes there), users who were on that POP report their connections froze mid-session and had to reconnect, and you see a spike of TCP resets and aborted TLS sessions globally for a brief window. New connections are fine; it's established, in-flight connections that broke. The drain was a hard route withdrawal. Triage, explain the root cause, and describe how to do this without breaking sessions.

It covers

  • Anycast
  • Ecmp
  • Regional failover