Real-time personalization service

DesignHard50 minAmazon and Walmart style

Your task

Design a real-time personalization service that powers multiple surfaces (homepage modules, email, push) for a retail app with 300M users. It must blend long-term taste (built over months) with in-session intent (what the user clicked in the last 5 minutes), serve a personalized response in under 50ms, and let users reset/clear their personalization for privacy.

It covers

  • User embeddings
  • Real time features
  • Privacy