Code RoomMessage loss on eviction
HardPrep Room Coding #4668

Message loss on eviction

On-callReliability & on-callSenior–Staff~40 min

A `sms-dispatch` worker consumes a RabbitMQ queue and sends SMS via a carrier API. After a pod eviction storm during a node drain at 21:00, reconciliation shows ~1,800 messages that were *consumed* (no longer in the queue) but never resulted in an SMS — silent loss. No DLQ, no requeue, no consumer errors logged for those. Dashboards: during the drain, several worker pods were SIGKILLed. The consumer was set up with `autoAck=true` (RabbitMQ `no_ack`) and a `prefetch` of 200 to maximize throughput. How do you triage and mitigate?

What a strong answer looks like

Stop the bleeding first (mitigate), then form hypotheses from real signals. Separate root cause from symptom, communicate status as you go, and close with what prevents a repeat.

0:00 of about 40 min
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