Code RoomTLS certificate expired
EasyPrep Room Coding #2867

TLS certificate expired

On-callReliability & on-callEntry–Mid~15 min

An internal API that other teams call started returning connection failures at 2:00am exactly. The callers' logs show TLS handshake errors mentioning an expired certificate, and browsers hitting the endpoint show a 'certificate expired' warning. The service process itself is up and healthy; only the TLS layer is failing. Nothing deployed recently. How do you confirm the cause and restore service?

What a strong answer looks like

Stop the bleeding first (mitigate), then form hypotheses from real signals. Separate root cause from symptom, communicate status as you go, and close with what prevents a repeat.

0:00 of about 15 min
Which questions mattered is sealed until you submit. Telling you now would just be handing over the edge cases.