Code RoomDownstream service degraded
MediumPrep Room Coding #2877

Downstream service degraded

On-callCode quality & reviewEntry–Mid~20 min

Your service's latency dashboard shows requests getting slow and some returning 504 Gateway Timeout. Drilling in, the slowness is concentrated on endpoints that call one downstream service; endpoints that don't call it are fast. The downstream's own status page shows it's degraded. You didn't deploy. Your service's threads/connections are filling up waiting on it. How do you triage and protect your service?

What a strong answer looks like

Stop the bleeding first (mitigate), then form hypotheses from real signals. Separate root cause from symptom, communicate status as you go, and close with what prevents a repeat.

0:00 of about 20 min
Which questions mattered is sealed until you submit. Telling you now would just be handing over the edge cases.