Checkout latency spikes
Health checks are green and the service looks 'up' on every dashboard, but users report they can't complete a key action like checkout. What's going on and how do you investigate?
What a strong answer looks like
Stop the bleeding first (mitigate), then form hypotheses from real signals. Separate root cause from symptom, communicate status as you go, and close with what prevents a repeat.
0:00 of about 20 min
Which questions mattered is sealed until you submit. Telling you now would just be handing over the edge cases.
Run or narrate your approach, then ask the coach.