Code RoomTLS certificate error in production
MediumPrep Room Coding #3102

TLS certificate error in production

On-callReliability & on-callCode quality & reviewSenior~20 min

You added a call to a new internal dependency, and it's failing with TLS/certificate errors in production (but worked in testing). How do you diagnose?

What a strong answer looks like

Stop the bleeding first (mitigate), then form hypotheses from real signals. Separate root cause from symptom, communicate status as you go, and close with what prevents a repeat.

0:00 of about 20 min
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