On-callMediumoc-p122

Subject Incident responseLevel Mid–Senior~20 minCommon in Reliability & on-call interviewsIndustries Technology

Question

An incident is happening, but it's unclear which team owns the failing component, and time is being lost figuring out who should respond. How do you handle it now and prevent it?

What a strong answer looks like

Stop the bleeding first (mitigate), then form hypotheses from real signals. Separate root cause from symptom, communicate status as you go, and close with what prevents a repeat.

Learn the concepts

Diagram & narrate the incident

Loading whiteboard…

Run or narrate your approach, then ask the coach.