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AI-ready questions test whether you can reason about LLMs and AI systems as engineering material — limits, costs, evaluation, failure modes — not just hype.

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AI-ready · Collaboration Norms

Set the norm for your support team: when can an agent send an AI-drafted response verbatim, and when does it require an edit or a second look? How do you get the team to actually follow it?

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I tie the standard to stakes and reversibility, not to category labels, because agents remember a rule about consequences better than a list of ticket types.…

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