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AI-ready · Error Handling

Your AI sentiment-monitoring system failed to flag an escalating complaint thread until it was already trending, and the client found out from a reporter before you called them. Walk me through the retro you’d run and what changes as a result.

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The retro starts with the actual monitoring logs, not memory: I pull the exact keywords, sources, and thresholds the system was watching and find precisely where the complaint thre…

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