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AI-ready · Stakeholder Communication

Your organization is piloting an AI chatbot on the donation page to answer donor questions. Walk me through how you decide what it discloses about being AI, and what it should never say on the organization’s behalf.

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The chatbot identifies itself as AI in its very first message, not buried in a footer, because a donor deciding whether to trust what they’re told deserves to know who’s telling them.…

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