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Communication & influence · Async influence

A design change late in the project will trigger a cost increase, and you must write the technical memo that gets the owner and the contractor to accept it without a fight. What goes in it, and in what order?

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A cost-increase memo that reads like an excuse gets rejected on tone alone, so I write it to be forwarded, not defended.

The full answer: structure, worked example, likely follow-up.

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