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Communication & influence · Simplifying the complex

A first-time homeowner client keeps approving finish upgrades one at a time without grasping that they've collectively blown the budget by 20%. How do you get them to see the whole picture and make real tradeoffs?

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The problem is they're seeing each upgrade as a small yes and never the sum, so my job is to make the sum visible without making them feel scolded.

The full answer: structure, worked example, likely follow-up.

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