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Communication & influence · Async influence

A weather system will force you to proactively cancel a block of flights a day out — the controversial call is doing it early rather than trickling cancellations. You have to write the recommendation memo to the operations leadership. How do you write it to get the early-cancel decision approved?

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This memo has to win a decision that feels wrong — cancelling flights that might still fly — so I lead with the recommendation and the deadline, not the weather briefing: 'Recommen

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