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Communication & influence · Disagreeing well

During a search, your client is set on a candidate the sponsoring executive personally referred, but your reference checks surfaced a consistent pattern of team burnout under this person. You have to raise it without it sounding like you're torpedoing the boss's friend. How do you deliver it?

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I separate the message from the messenger and give the executive room to move without losing face.

The full answer: structure, worked example, likely follow-up.

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