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Communication & influence · Disagreeing well

In a CAPA review, the quality team has settled on a root cause you think is wrong — you believe they've fixed a symptom and the real failure will recur. How do you challenge the conclusion without derailing the investigation?

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I challenge the conclusion, not the team, and I do it inside their own method so it can't be dismissed as a hunch.

The full answer: structure, worked example, likely follow-up.

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