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Communication & influence · Disagreeing well

Two weeks into delivery, the client sponsor tells you privately that the answer she wants from the engagement is the one that protects her pet project — and the data is pointing the other way. How do you handle that conversation and the readout that follows?

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I take the private conversation as a gift — she's told me where the landmine is before I step on it.

The full answer: structure, worked example, likely follow-up.

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