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Communication & influence · Async influence

You manage a large office building and must email 40 tenants that a 22% common-area maintenance increase is coming next year. How do you write it so you don't trigger a wave of angry calls and lease disputes?

0of ~160 wordsAbout a minute spoken
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I write it as if the most litigious tenant will forward it to their attorney — because one will.

The full answer: structure, worked example, likely follow-up.

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