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Communication & influence · Persuasion under skepticism

You walk into the first working session and the client operators believe you're an overpaid outsider who'll recommend cuts and leave. You need their data and their candor for the next eight weeks. How do you turn that room in the first half hour?

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I don't argue that they're wrong about consultants — I concede the pattern openly, because pretending it isn't in the room just proves I'm naive.

The full answer: structure, worked example, likely follow-up.

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