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Communication & influence · Persuasion under skepticism

You’re at a public utility commission hearing and the ratepayer advocate has just called your grid-hardening request gold-plating that will raise every household’s bill. You have the podium to answer. How do you make the case?

0of ~160 wordsAbout a minute spoken
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I concede the premise first — nobody wants a higher bill, and the advocate is right to guard against it.

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