A temperature logger shows a refrigerated biologic shipment spent about six hours above its labeled storage range in transit. Walk me through your first moves before deciding whether the product is still usable.

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Stay specific. One example, told well, beats three told fast. Make your decisions visible — what you chose between. End on what changed, for whom.

A temperature logger shows a refrigerated biologic shipment spent about six hours above its labeled storage range in transit. Walk me through your first moves before deciding whether the product is still usable.

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