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Interviewers ask this kind of question to surface how you think, not what you remember. The strongest answers are specific, calmly told, and end on what changed.

Difficult conversation · Clear next steps

An employee has exhausted their protected leave, and the extension they requested has been denied. Walk me through how you deliver the decision and what you put on the table.

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I'd deliver the decision and its basis plainly: the protected leave is exhausted, we evaluated the extension as an accommodation, and we can't grant it because the role's essential

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