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Ethics & accountability · Ethical pushback

A client wants a headline claim — "clinically proven to reverse aging" — that the substantiation file doesn't actually support. They insist it's "just marketing." How do you handle it?

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The claim rule comes first: in advertising, a performance or health claim has to be supported by the evidence in hand before it runs, and "just marketing" isn't a category that exempts us from that.

The full answer: structure, worked example, likely follow-up.

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