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Ethics & accountability · Accountability without blame

A contamination event in your cell-culture suite forced you to scrap a full GMP run, and the root cause traces to a junior operator skipping an aseptic step. How do you hold the line on accountability without making that person the scapegoat?

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In a GMP environment, if one operator skipping a step can lose a whole run, the process failed before the person did — so I hold the individual accountable for the lapse and the system accountable for allowing it.

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