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Ethics & accountability · Ai accountability

A generative-AI assistant drafts your denial and coverage letters. You catch that it cited a policy exclusion that doesn't actually apply to the claim it denied — and some already went out. How do you respond?

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A generative-AI assistant drafts your denial and coverage letters. You catch that it cited a policy exclusion that doesn't actually apply to the claim it denied — and some already went out. How do you respond?

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