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Ethics & accountability · Accountability without blame

A junior agent on your team let a financing contingency deadline lapse, putting a buyer's earnest money at risk. As the team lead, how do you hold them accountable without making an example of them?

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The client's money comes first, so before any conversation about the agent, I move on the deadline problem — call the other side, seek an extension or amendment, and see whether th…

The full answer: structure, worked example, likely follow-up.

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