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Ethics & accountability · Balancing user vs business interest

A key customer asks you to backdate a certificate of conformance so their receiving paperwork lines up with a shipment that actually left a week late. It’s “just paperwork.” Do you do it?

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No — a certificate of conformance is a dated statement of fact, and backdating it is falsifying a quality record, even when the customer is the one asking and even when it feels like a favor.

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