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Ethics & accountability · Accountability without blame

A near-miss happens on your site — a load swings loose from a crane and barely misses two workers — and in the review your rigging crew is defensive and afraid discipline is coming. How do you run the investigation so you learn the real cause?

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A near-miss is a free lesson, and I only get it if the crew tells me what actually happened — so the first thing I do is make clear this is a learning investigation, not a search f

The full answer: structure, worked example, likely follow-up.

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