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Ethics & accountability · Owning failure

A pricing error you approved published a laptop online at $49 instead of $490, and thousands of orders came in overnight before it was caught. Walk me through what you do the next morning.

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First I own it plainly to my manager and the team, before anyone asks — my approval let it through, and I say that without hedging.

The full answer: structure, worked example, likely follow-up.

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