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Ethics & accountability · Calling out concerns to leadership

Leadership wants to publish curated five-star reviews and quietly suppress verified complaints from your feedback widget to lift the storefront rating. You're asked to implement the filter. How do you raise this, and how far do you take it?

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Suppressing verified complaints to inflate a rating isn't curation, it's telling future customers something false about what we're like, so I wouldn't quietly build it.

The full answer: structure, worked example, likely follow-up.

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