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Ethics & accountability · Ethical pushback

Underwriting a mortgage, you're asked by a broker and a manager to accept income documentation that doesn't quite add up because the deal is important to the branch's numbers. Signing off would be quick and quietly expected. What do you do?

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My signature on an underwriting file means the income is verified and the loan is affordable — I can't attest to documentation that doesn't add up, and a branch's numbers don't change what my sign-off certifies.

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