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Ethics & accountability · Owning failure

You mismeasured a property's square footage and marketed it as 20% larger than it is; the buyer discovered the error only after closing. How do you handle it?

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This is my error and I own it without hedging — I put the number in the listing, the buyer relied on it, and a 20% overstatement of livable area is material to price and to their financing.…

The full answer: structure, worked example, likely follow-up.

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