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Interviewers ask this kind of question to surface how you think, not what you remember. The strongest answers are specific, calmly told, and end on what changed.

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Ethics & accountability · Balancing user vs business interest

Your agency is under pressure to hit a caseload-reduction target, and the fastest way to clear the backlog is to deny borderline benefit applications that would likely be approved on a full review. How do you handle the target versus the applicants in front of you?

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Your agency is under pressure to hit a caseload-reduction target, and the fastest way to clear the backlog is to deny borderline benefit applications that would likely be approved on a full review. How do you handle the target versus the applicants in front of you?

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