Coach note
Interviewers ask this kind of question to surface how you think, not what you remember. The strongest answers are specific, calmly told, and end on what changed.
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Ethics & accountability · Ai accountability
Your front desk uses an AI concierge chatbot to answer guest questions. A guest followed its confident advice about a nearby hike, got stranded because the trail info was outdated and wrong, and is now furious and shaken. How do you own this?
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