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Ethics & accountability · Balancing user vs business interest

You're handling a passenger with a disability whose mobility device and the assistance they were promised have fallen through, and boarding them properly will delay an on-time departure the station is judged on. How do you resolve it?

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You're handling a passenger with a disability whose mobility device and the assistance they were promised have fallen through, and boarding them properly will delay an on-time departure the station is judged on. How do you resolve it?

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