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Judgment & ambiguity · Decisions under uncertainty

Late in development, a formative usability study surfaces a possible use-error risk on a critical task — but the sample was small and the design freeze is days away. Do you change the design, and how do you weigh a thin signal against schedule?

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A use-error signal on a critical task is a safety flag, and schedule doesn't get to overrule safety — but I also won't over-read three data points, so my job is to size the signal fast rather than guess.

The full answer: structure, worked example, likely follow-up.

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