Coach note
Interviewers ask this kind of question to surface how you think, not what you remember. The strongest answers are specific, calmly told, and end on what changed.
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Judgment & ambiguity · When to escalate
Mid-incident, you realize the outage is caused by a config change another team pushed, and their on-call isn't responding. Your team can attempt a risky manual override or keep paging. When does this stop being your call?
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