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Judgment & ambiguity · When to escalate

You discover late in production that a design your studio delivered and the client already launched has an accessibility failure that could put them out of compliance. Fixing it means admitting the miss. When and to whom do you raise it, and how?

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This goes up immediately — a live compliance failure is not something I sit on to protect my ego or wait to have a fix in hand first.

The full answer: structure, worked example, likely follow-up.

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