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Judgment & ambiguity · When to act

You manage the OR schedule and a surgeon requests an add-on case they're calling urgent, but the label 'urgent' isn't obviously supported and taking the slot will bump an already-waiting elective patient. When do you act on the surgeon's word, and when do you push back?

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You manage the OR schedule and a surgeon requests an add-on case they're calling urgent, but the label 'urgent' isn't obviously supported and taking the slot will bump an already-waiting elective patient. When do you act on the surgeon's word, and when do you push back?

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