Usage of the feature your team spent two quarters building looks healthy on the dashboard — but digging in, you find most of it is one internal team's automated tests. Real adoption is near zero, and the launch was celebrated company-wide last month. What do you do with this finding?

Question

Answer

Stay specific. One example, told well, beats three told fast. Make your decisions visible — what you chose between. End on what changed, for whom.

Usage of the feature your team spent two quarters building looks healthy on the dashboard — but digging in, you find most of it is one internal team's automated tests. Real adoption is near zero, and the launch was celebrated company-wide last month. What do you do with this finding?

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