Your fastest ramp lead consistently beats the 35-minute turn standard, and other crews copy his methods. Walking the ramp, you notice his crew skipping FOD walkarounds and positioning equipment before the aircraft is chocked. He's also the most respected lead on the shift. How do you handle it?

Question

Prep Room · Answer

Stay specific. One example, told well, beats three told fast. Make your decisions visible — what you chose between. End on what changed, for whom.

Your fastest ramp lead consistently beats the 35-minute turn standard, and other crews copy his methods. Walking the ramp, you notice his crew skipping FOD walkarounds and positioning equipment before the aircraft is chocked. He's also the most respected lead on the shift. How do you handle it?

Practice more