You're a new engagement manager rotating onto a project in week four of 12. The client is frustrated; your predecessor was pulled; your partner is short on detail. Your first client meeting is in 48 hours. How do you prepare?

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Stay specific. One example, told well, beats three told fast. Make your decisions visible — what you chose between. End on what changed, for whom.

You're a new engagement manager rotating onto a project in week four of 12. The client is frustrated; your predecessor was pulled; your partner is short on detail. Your first client meeting is in 48 hours. How do you prepare?

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