You're a service-line chief. Two of your senior attendings want opposite staffing models for overnight coverage, and residents are caught in the middle. Open enrollment for schedules is in three weeks. How do you lead the decision?

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Stay specific. One example, told well, beats three told fast. Make your decisions visible — what you chose between. End on what changed, for whom.

You're a service-line chief. Two of your senior attendings want opposite staffing models for overnight coverage, and residents are caught in the middle. Open enrollment for schedules is in three weeks. How do you lead the decision?

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