You're an engagement manager at a consulting firm. The client just told you they're using your draft recommendations to justify layoffs you specifically advised against. Your analysis shows the cuts will hurt long-term performance. The partner on your project says client decisions aren't your concern. You have friends at the client company in affected departments.

Question

Answer

Stay specific. One example, told well, beats three told fast. Make your decisions visible — what you chose between. End on what changed, for whom.

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