Coach note

Situational questions test reasoning under hypothetical pressure. Interviewers want to see the constraints you name, the trade-offs you choose, and the assumptions you flag.

Situational · Competitive Threat

You're director of revenue for an independent 180-room hotel. OTA share has crept to 55% of room nights at commissions of 18 to 25%, and a branded competitor with a large loyalty program opens across the street in six months. Ownership asks how you'll defend net RevPAR next year. What's your strategy?

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I'd frame everything in net ADR by channel, because a 22% commission means my OTA business is already discounted.

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