You're running a town hall in 30 minutes for 400 people. Five minutes ago, the CEO told you he needs to add an announcement you disagree with and haven't prepared for. You have the mic. What do you do in the next half hour and during the town hall itself?

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Answer

Stay specific. One example, told well, beats three told fast. Make your decisions visible — what you chose between. End on what changed, for whom.

You're running a town hall in 30 minutes for 400 people. Five minutes ago, the CEO told you he needs to add an announcement you disagree with and haven't prepared for. You have the mic. What do you do in the next half hour and during the town hall itself?

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